Legal
TermsofService
The terms governing your use of CoreOrbit's websites, products, services, and event platforms.
Effective Date: September 2026
1. Who We Are
These Terms of Service ("Terms") govern your use of CoreOrbit Systems Ltd.'s websites, products, and services, including coreorbit.io, events.coreorbit.io, webinar.coreorbit.io, COEngine, COErp, COFlow, the CoreOrbit Community, and any engagement we deliver under a written or online agreement. By accessing our websites, using our services, or entering an agreement with CoreOrbit, you accept these Terms. CoreOrbit Systems Ltd. is a corporation registered in British Columbia, Canada. Contact: [email protected] · (778) 78-ORBIT.
2. Eligibility
You must be at least 18 (or the age of majority in your jurisdiction) and legally able to enter contracts.
3. Services
CoreOrbit provides: • Revenue Architecture audits and custom engagements • Strategy foundation and positioning work • Systems, CRM, automation, workflow, and operational infrastructure • Marketing, digital assets, search, and paid-media services • Sales enablement and customer-journey work • Financial and growth alignment • Community, ecosystem, partnership, and event work • COEngine, COErp, and COFlow where included or separately scoped in an accepted agreement • Live and virtual events through events.coreorbit.io and webinar.coreorbit.io • Sponsorship, partnership, and community-feature opportunities through CoreOrbit channels Service scope, deliverables, responsibilities, timelines, and commercial terms are detailed in your accepted proposal, Statement of Work, registration terms, or other written agreement.
4. Agreements, Fees, and Payment
• Your accepted proposal, Statement of Work, invoice, registration terms, or other written agreement states the applicable fees, currency, taxes, deposit, billing schedule, payment method, and due dates. • If an agreement establishes recurring billing or renewal, it also states the service period and cancellation terms. By providing a payment method for recurring billing, you authorize the agreed charges until cancellation takes effect under that agreement. • One-time setup or onboarding fees are non-refundable once that work begins, unless the agreement or applicable law provides otherwise. • Ad spend funded through CoreOrbit is invoiced separately or charged directly to your ad accounts; ad spend is governed by the ad platform's terms. • Failed or chargeback payments may result in service suspension. Outstanding amounts after 30 days of non-payment may be referred to collections. Refunds and cancellations are governed by our Refund Policy.
5. Service Delivery and Timelines
• Project timelines provided are good-faith estimates based on prompt client cooperation. • Delivery may be delayed by missing client inputs, scope changes, third-party platform outages, or force-majeure events. • Ongoing services are delivered for the term and cadence stated in the accepted agreement. • Event tickets entitle you to attend the specified event on the specified date, subject to the event's terms.
6. SMS, WhatsApp, RCS, and Voice Communication Terms
By opting in to receive SMS messages from CoreOrbit Systems Ltd., you agree to receive text messages related to registrations, reminders, inquiries, service updates, hosted events, customer support, and related business communications. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP. For help, reply HELP or contact [email protected]. The same terms apply to WhatsApp messages (sent via the WhatsApp Business API through Twilio), RCS messages, and voice calls placed by CoreOrbit. By providing your phone number you authorize CoreOrbit to contact you on the channels you opted into until you opt out. Consent for one channel does not automatically grant consent for another. CoreOrbit Systems Ltd. does not sell, rent, or share your SMS opt-in consent, phone numbers, WhatsApp / RCS contact data, email addresses, or voice opt-in data with third parties or affiliates for their own marketing or promotional purposes. See our Privacy Policy for full data-handling details.
7. Client Responsibilities
To deliver our services, we need you to: • Provide accurate information, brand assets, access credentials, and approvals on time. • Maintain ownership and the right to share any content, customer lists, or third-party access you give us. • Comply with the terms of any third-party platform we operate on your behalf (Google Ads, Meta, LinkedIn, hosting providers, payment processors, Cal.com, Calendly, Twilio). • Not use our services for unlawful, deceptive, or harmful activity.
8. Acceptable Use
You agree not to: • Resell, sublicense, or rebrand CoreOrbit software or services without a written reseller agreement. • Reverse-engineer, scrape, or attempt to extract source code from COEngine, COErp, COFlow, or any other CoreOrbit software platform. • Send spam, run prohibited ad campaigns, or use our infrastructure to host illegal content. • Disrupt our systems, attempt unauthorized access, or interfere with other users. We may suspend or terminate access for violations.
9. Intellectual Property
• CoreOrbit's branding, software, written materials, methodologies, and proprietary frameworks remain the property of CoreOrbit Systems Ltd. • Final client deliverables (websites, ad creatives, written copy, branded assets produced specifically for you) transfer to you upon full payment, unless your agreement states otherwise. • Pre-existing CoreOrbit tools, code libraries, automation templates, and platform components are licensed to you for your engagement only. • You retain ownership of the content, trademarks, and data you provide. You grant us a license to use them for the purpose of delivering your services.
10. Third-Party Platforms
Our services often run on third-party platforms (Google, Meta, LinkedIn, TikTok, Stripe, HighLevel, Shopify, Vercel, Cal.com, Calendly, etc.). We are not responsible for outages, policy changes, account suspensions, or commercial changes by those providers. Your use of those platforms is also governed by their terms.
11. Confidentiality
We treat your business information as confidential and will not share it outside the team and approved subcontractors needed to deliver your services. The same obligation applies to any information we share with you about CoreOrbit's internal methods, commercial terms, or roadmap.
12. Warranties and Disclaimers
We deliver services with reasonable skill and care. We do not guarantee specific outcomes — rankings, conversion rates, ad performance, follower counts, revenue, or attendance. Outside any express written guarantee, services are provided "as is" beyond what Canadian consumer-protection law requires.
13. Limitation of Liability
To the maximum extent permitted by law, CoreOrbit's total liability for any claim arising from or related to a service is limited to the fees you paid for that specific service in the 3 months immediately preceding the claim. CoreOrbit is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
14. Indemnification
You agree to indemnify CoreOrbit against any third-party claims arising from content, materials, accounts, or instructions you provide that infringe rights or violate law.
15. Termination
• Either party may terminate a project engagement for material breach with 14 days' written notice and an opportunity to cure. • Ongoing engagements may be cancelled by either party according to the notice and effective date in the accepted agreement. • We may suspend service immediately for non-payment, abuse, or legal violations. • Termination does not relieve you of payment for work already delivered.
16. Privacy and Cookies
Your data is handled per our Privacy Policy and Cookie Policy. Both are incorporated into these Terms.
17. Changes to These Terms
We may update these Terms. Material changes will be communicated by email or by notice on our site. Continued use after the Effective Date of an updated version means you accept the new Terms.
18. Governing Law and Disputes
These Terms are governed by the laws of British Columbia, Canada. Disputes will first be addressed through good-faith negotiation. Unresolved disputes will be settled in the courts of Vancouver, BC, unless statutory consumer-protection law requires a different venue.
19. Entire Agreement
These Terms, your Statement of Work or order confirmation, the Privacy Policy, the Cookie Policy, and the Refund Policy together form the complete agreement between you and CoreOrbit.
20. Contact
CoreOrbit Systems Ltd. · [email protected] · (778) 78-ORBIT · Vancouver, British Columbia, Canada.
Last updated: September 2026 | © 2026 CoreOrbit Systems Ltd. All rights reserved.