Legal
TermsofService
The terms governing your use of CoreOrbit's websites, products, services, and event platforms.
Effective Date: March 2026
1. Who We Are
These Terms of Service ("Terms") govern your use of CoreOrbit Systems Ltd.'s websites, products, and services, including coreorbit.io, events.coreorbit.io, webinar.coreorbit.io, COEngine, COErp, COFlow, the CoreOrbit Community, and any service or program we deliver under a written or online agreement. By accessing or purchasing from CoreOrbit, you accept these Terms. CoreOrbit Systems Ltd. is a corporation registered in British Columbia, Canada. Contact: info@coreorbit.io · (778) 78-ORBIT.
2. Eligibility
You must be at least 18 (or the age of majority in your jurisdiction) and legally able to enter contracts.
3. Services
CoreOrbit provides: • Website design and development • Digital marketing services • Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, and other paid-ad management • SEO strategy and execution • CRM, marketing automation, and workflow setup • IVR and phone-system configuration (including call recording subject to consent) • Hosting, maintenance, and security monitoring • Consulting, strategy, and fractional CMO engagements • OrbitIgnite and OrbitScale acceleration programs • COEngine, COErp, and COFlow software platforms (delivered as monthly subscriptions) • Live and virtual events through events.coreorbit.io and webinar.coreorbit.io • Sponsorship, partnership, and media-feature opportunities through Origin Media Service scope, deliverables, and timelines are detailed in your Statement of Work, order confirmation, or platform plan.
4. Orders, Pricing, and Payment
• All prices are in Canadian Dollars (CAD) unless stated otherwise. Applicable taxes (GST, PST, HST) are added at checkout. • Project work typically requires a non-refundable deposit (30–50%) before kickoff. Remaining balances are billed by milestone or on completion. • Monthly subscriptions and retainers are billed automatically on the renewal date through Stripe, Shopify, or HighLevel. By providing a payment method you authorize us to charge it for each renewal until you cancel. • One-time setup or onboarding fees are charged at the start of an engagement and are non-refundable once onboarding begins. • Ad spend funded through CoreOrbit is invoiced separately or charged directly to your ad accounts; ad spend is governed by the ad platform's terms. • Failed or chargeback payments may result in service suspension. Outstanding amounts after 30 days of non-payment may be referred to collections. Refunds and cancellations are governed by our Refund Policy.
5. Service Delivery and Timelines
• Project timelines provided are good-faith estimates based on prompt client cooperation. • Delivery may be delayed by missing client inputs, scope changes, third-party platform outages, or force-majeure events. • Subscription services are delivered continuously for the duration of the active subscription. • Event tickets entitle you to attend the specified event on the specified date, subject to the event's terms.
6. SMS, WhatsApp, RCS, and Voice Communication Terms
By opting in to receive SMS messages from CoreOrbit Systems Ltd., you agree to receive text messages related to registrations, reminders, inquiries, service updates, hosted events, customer support, and related business communications. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP. For help, reply HELP or contact privacy@coreorbit.io. The same terms apply to WhatsApp messages (sent via the WhatsApp Business API through Twilio), RCS messages, and voice calls placed by CoreOrbit. By providing your phone number you authorize CoreOrbit to contact you on the channels you opted into until you opt out. Consent for one channel does not automatically grant consent for another. CoreOrbit Systems Ltd. does not sell, rent, or share your SMS opt-in consent, phone numbers, WhatsApp / RCS contact data, email addresses, or voice opt-in data with third parties or affiliates for their own marketing or promotional purposes. See our Privacy Policy for full data-handling details.
7. Client Responsibilities
To deliver our services, we need you to: • Provide accurate information, brand assets, access credentials, and approvals on time. • Maintain ownership and the right to share any content, customer lists, or third-party access you give us. • Comply with the terms of any third-party platform we operate on your behalf (Google Ads, Meta, LinkedIn, hosting providers, payment processors, Cal.com, Calendly, Twilio). • Not use our services for unlawful, deceptive, or harmful activity.
8. Acceptable Use
You agree not to: • Resell, sublicense, or rebrand CoreOrbit subscription services without a written reseller agreement. • Reverse-engineer, scrape, or attempt to extract source code from COEngine, COErp, COFlow, or any other CoreOrbit software platform. • Send spam, run prohibited ad campaigns, or use our infrastructure to host illegal content. • Disrupt our systems, attempt unauthorized access, or interfere with other users. We may suspend or terminate access for violations.
9. Intellectual Property
• CoreOrbit's branding, software, written materials, methodologies, and proprietary frameworks remain the property of CoreOrbit Systems Ltd. • Final client deliverables (websites, ad creatives, written copy, branded assets produced specifically for you) transfer to you upon full payment, unless your agreement states otherwise. • Pre-existing CoreOrbit tools, code libraries, automation templates, and platform components are licensed to you for your engagement only. • You retain ownership of the content, trademarks, and data you provide. You grant us a license to use them for the purpose of delivering your services.
10. Third-Party Platforms
Our services often run on third-party platforms (Google, Meta, LinkedIn, TikTok, Stripe, HighLevel, Shopify, Vercel, Cal.com, Calendly, etc.). We are not responsible for outages, policy changes, account suspensions, or pricing changes by those providers. Your use of those platforms is also governed by their terms.
11. Confidentiality
We treat your business information as confidential and will not share it outside the team and approved subcontractors needed to deliver your services. The same obligation applies to any information we share with you about CoreOrbit's internal methods, pricing, or roadmap.
12. Warranties and Disclaimers
We deliver services with reasonable skill and care. We do not guarantee specific outcomes — rankings, conversion rates, ad performance, follower counts, revenue, or attendance. Outside any express written guarantee, services are provided "as is" beyond what Canadian consumer-protection law requires.
13. Limitation of Liability
To the maximum extent permitted by law, CoreOrbit's total liability for any claim arising from or related to a service is limited to the fees you paid for that specific service in the 3 months immediately preceding the claim. CoreOrbit is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
14. Indemnification
You agree to indemnify CoreOrbit against any third-party claims arising from content, materials, accounts, or instructions you provide that infringe rights or violate law.
15. Termination
• Either party may terminate a project engagement for material breach with 14 days' written notice and an opportunity to cure. • Subscriptions can be cancelled by either party effective at the end of the current billing cycle. • We may suspend service immediately for non-payment, abuse, or legal violations. • Termination does not relieve you of payment for work already delivered.
16. Privacy and Cookies
Your data is handled per our Privacy Policy and Cookie Policy. Both are incorporated into these Terms.
17. Changes to These Terms
We may update these Terms. Material changes will be communicated by email or by notice on our site. Continued use after the Effective Date of an updated version means you accept the new Terms.
18. Governing Law and Disputes
These Terms are governed by the laws of British Columbia, Canada. Disputes will first be addressed through good-faith negotiation. Unresolved disputes will be settled in the courts of Vancouver, BC, unless statutory consumer-protection law requires a different venue.
19. Entire Agreement
These Terms, your Statement of Work or order confirmation, the Privacy Policy, the Cookie Policy, and the Refund Policy together form the complete agreement between you and CoreOrbit.
20. Contact
CoreOrbit Systems Ltd. · info@coreorbit.io · (778) 78-ORBIT · Vancouver, British Columbia, Canada.
Last updated: March 2026 | © 2026 CoreOrbit Systems Ltd. All rights reserved.